Insurance Companies

Yolanda S Windom
107 Philip St Albany, NY 12202
(213)-408-1042 (518) 452-3773 Ext 2614
yolwindom@yahoo.com

Objective: To find a full time position with possible advancement

Employment History:

03/2006- Present:
First Heath Services/Coventry Heath Care- 230 Washington Ave. Albany, NY 12212
(518)452-3773
Responsibilities include
Answering calls in busy call center regarding prescription drug benefits,
data entry also researching and communicating with other insurance companies and pharmacies

11/2005-3/2006:
H&R Block 78 N. Pearl St Albany NY, 12202
(518)436-4312
Responsibilities include
Answering multiple phone lines, taking messages for tax professionals and assisting in tax preparation

03/2005-01/2006:
ACS Solutions 337 New Karner Rd. Albany, NY 12205
(518)869-1864
Responsibilities include
Answering calls and multiple lines in a busy call center setting regarding child support, data entry and communicating info to local county case workers

Education:
2001 Burnt Hill High School Burnt Hills NY: Studied basic Regents courses
2002 Hudson Valley Community College Troy NY: Summer classes for English and Mathematics refreshment
2006- Present: Currently taking courses pursing an associates degree in Criminal Justice

Personal Qualities and Attributes: great customer service skills, data entry, wpm 35, Microsoft office skills; Word, Excel and Access

References:

Rolando Dejesus- supervisor for First Health services (518) 452-3773

Holly Jackson- employment recruiter Snelling Personnel Services (518) 437-9095

check craigslist for the atlanta area, see what they have> hope this helps.
L

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