Insurance Companies

is it worth my effort to document a series of events that happened to me at our local medical center today and ask for meeting with Administrator to dicuss same ?
Should I also contact my insurance company BC/BS and give them this info ? Not talking a lawsuit here-just want to file a formal complaint. Know for some states you can check ratings of hospitals, do not know about this one tho..not first problem, has been drug mistakes with family members xxx,incorrect diagnosis xx horrendous problems with their insurance billing , etc. How is best way to go on up the "food chain"?
This is the only "full service" ER and hospital within 75+ miles and has local nickname of Hospital Hell and many locals have a horror story to tell ! Have standing order `s with Life Flight to stabilize family members , then get us the hell to OKC ! Suggestions ???

Any formal complaint would be best sent by certified mail to the hospital administrator. You have the option to send copies to the president or chairman of the hospital’s board of trustees, the director of the ER, perhaps the hospital’s director of nursing if that was an issue, and to the director of your insurance company.

Many hospitals have "ombudsmen" or "patient care representatives" who try to resolve care issues. You might try that route first.

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